By Michael C. Redmond
A crisis is a sudden and unforeseen event that puts customers, individuals, business, and/or assets at risk. One of the emergency or crisis management efforts a business can have is to focus on emergency preparedness. Emergency situations can occur at any time, however developing an emergency preparedness plan is among the most significant strategic decisions you will make as a business owner in order to lessen the loss of life, property as well as income during a crisis.
When a crisis or emergency occurs, interaction between an organization and its employees should be a priority. This makes communication to be one of the most important components of a successful emergency preparedness plan. Without the proper communication channels between a company and its employees, panic and chaos is bound to arise, leaving those who are in need at a loss and not knowing what to do.
Consider how a natural, human caused or community health crisis could have an effect on your employees, clients and workplace. How then would business operations keep on? With an emergency preparedness in place, an organization can be equipped with the right information and skills as to how they can survive any disaster and extend the necessary assistance to employees who are in need of help or even to their family members.
In the event of an emergency, an employer must have appropriate measures in place to reach out to their employees and to their families so as to keep track of their status as soon as a crisis arises.
A few of the steps in developing awareness programs for employee emergency preparedness are:
1. Organize, develop and administer your preparedness program
2. Identify polices that set up minimum specifications for your plan
3. Gather details about crisis and assess threats
4. Examine methods to ward off dangers and reduce risks
5. Review the emergency preparedness plan with the company’s employee and give them the needed training to stay safe and to help the business prepare and recover.
In addition, employees need to know about the support services the company plans to give to them and to their families should a disaster occur. While creating an employee emergency preparedness and recovery plan requires a financial and time-related investment, a company will see that the efforts more than pay for themselves when the employee expertly handle a crisis and the company is able to reopen its doors.
Michael C. Redmond,PhD, ISO CyberCertifications, PMP, MBA is our Lead Strategic Consultant for EFPR Group’s IT Consulting division. Specializing in Enterprise Risk Management, Cyber/Information Security, Business Continuity Management, Disaster Recovery, Emergency Management, Crisis Planning , Incident Response Planning and Exercises, and Regulatory Compliance.